Our real-time communication system is powered by Element, developed by Matrix Technologies GmbH (click here to chat with us live now). It functions much like WhatsApp, Signal or Telegram, while offering the added benefit of running on our own secure, dedicated server with the highest level of end-to-end encryption available.
Unlike generic messaging tools, our system has been engineered specifically for structured live reporting by our specialised staff. It aligns with our Safety Management System (SMS) and meets the highest standards of internet security, and aligned with ISO 27001 best practices.
It features a custom AI assistant that can:
Guide field crew through documentation requirements
Log progress automatically when no supervisor is available
Generate daily summary reports emailed to stakeholders, complete with embedded images from the field
This ensures communication remains clear, traceable and non-disruptive. Project stakeholders receive the visibility they need without disrupting critical site operations.